H3PRO Hybrid
Support & accessories
We have decided to gradually wind down our Gaming headset portfolio during 2024 to increase focus on Enterprise Solutions business.
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Support & accessories
Note: To connect our Bluetooth headsets to a PC, we always recommend using the dongle that comes with our devices.
The noise cancellation effectiveness of the headset, is directly linked to the distance between the microphone and the audio source. Try and put the m...
CAUTIONLiquids can damage the electronics of the product!Liquids entering the housing of the device can cause a short circuit and damagethe electronic...
No sound coming through speakers / Left & Right speakers have different sound volume / Sound only comes through one speaker. Also happens in-game
When you click on the sound test icon in EPOS Gaming Suite, the application will not play any audio and it is expected behavior.
Check connections to the PC and the headset. Check that the volume control on the headset is not turned all the way down. Check that the right audio d...
Please check the following:
Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.
If the GSP 670 is playing audio through USB and is also connected to the BlueTooth Dongle, Audio may be lost.
1. Clear the paring list of your mobile device (forget the headset).
1) Uninstall the EPOS Gaming Suite.
1. Check that the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term ...
1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term st...
Plug the supplied charge cable to the charging case.Connect the USB-A plug to your laptop or a certified wall power supply*.You can charge the earbuds...
This is a mistake we have seen a few times. It usually comes up if 1 of 2 things happen. Either the plug connecting the headset with the cable is not...
1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset.
1. All analogue headsets come with detachable PC and console cable, these cables are plugged into the left ear cup of the headset.
1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector, this way we ensure long-term st...