C10 USB-C
99f4979b-8b4c-42a8-8e0e-c0cc4dfb4c5c_44209_c10_certified-for-microsoft-teams_fullsizepng

C10 USB-C

Support & accessories

  • Microsoft Teams Certified and UC Optimized
  • Plug-and-Play Simplicity
  • Functionality Meets Stylish Design
  1. PC 8.2 USB - Firmware update

    1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

  2. GSA 370 dongle - Firmware update

    Please make sure that the GSP 370 headset is not connected to your PC via USB charging cable.

  3. H3PRO Hybrid - Connecting to PC via USB

  4. GSP 670 - How to update the firmware

    Download EPOS Gaming Suite from our website.

  5. GSP 370 - How to update the firmware

    Download EPOS Gaming Suite from our website

  6. H3 Hybrid - Connecting to PC via USB and charging the battery

  7. GSX 300 - Basic Troubleshooting

    1) How do I get the most out of my new GSX 300 external soundcard?

  8. Gaming Suite - How to make analog headset work with the EPOS Gaming Suite

    As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

  9. USB headsets - Audio troubleshooting

    1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector, this way we ensure long-term st...

  10. USB headsets - Connectivity troubleshooting

    1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term st...

  11. USB headsets - Hardware troubleshooting

    1. Check that the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term ...

  12. GSP 350/GSP 550/PC 373D Troubleshooting

    Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.

  13. GSP 370 - How to clear pairing list

    Make sure that EPOS Gaming Suite is running in your PC and open

  14. H3PRO Hybrid - Multiple connections volume control

    As it is possible to have more than one connection, the volume wheel will behave differently depending on the connection. ​

  15. GTW 270 Hybrid - How to connect the dongle

    You can connect the dongle e. g. to your PC, Nintendo Switch™, PS5™ or Android™device. Upon arrival the dongle is already paired with the earbuds.

  16. GSP 370 - How to pair GSA 370 dongle to GSP 370 headset

  17. GSP 670 - Communication channel not working

    1) Uninstall the EPOS Gaming Suite.

  18. GSP 350/GSP 550 - Uninstalling surround dongle drivers

    The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.