Mouse or Keyboard freeze while playing audio on Windows 10
Troubleshooting 1:
- a) Open run command by pressing Windows key + R and type “msc” (without quotes) and hit Enter.
- b) Expand the “Mice and other pointing devices”.
- c) Right click on the mouse and select “Update Driver Software”.
- d) Restart the computer to check, if the problem is fixed.
Troubleshooting 2:
Make sure the device is plugged into a supported port. If it’s connected to USB 3.0 port, and it didn't work, try plugging it into a USB 2.0 port instead.