Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.

1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.

Check connections to the PC and the headset. Check that the volume control on the headset is not turned all the way down. Check that the right audio d...

As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

The GSP 350 and GSP 550 comes with the possibility of exchanging cables. With the UNP Console Cable the GSP 350 and GSP 550 will work with the PS4. Pl...

1) Uninstall the EPOS Gaming Suite.

Make sure that EPOS Gaming Suite is running in your PC and open

Please make sure that the GSP 370 headset is not connected to your PC via USB charging cable.

The goal is to provide the most natural sound stage possible. We believe that we achieve this through a balance between highs, mids and lows.

Download EPOS Gaming Suite from our website.

Download EPOS Gaming Suite from our website

1) Check the Microphone Boost in the Windows settings

When you click on the sound test icon in EPOS Gaming Suite, the application will not play any audio and it is expected behavior.

This headset is compatible with PC, Mac®, PS4™, PS5™, Xbox One, Xbox Series X, and Nintendo Switch. Please note that this headset comes with Console a...

Note: APO is the Audio Processing Object and provides the audio effects in the PC environment opposed to in the device.