1) Download our freeware program EPOS CONNECT on a Windows based PC and follow the installation instructions.2) After you successfully installed the p...

Please make sure that the GSP 370 headset is not connected to your PC via USB charging cable.

Download EPOS Gaming Suite from our website.

Download EPOS Gaming Suite from our website

1) How do I get the most out of my new GSX 300 external soundcard?

As your analog headset does not have a digital chip, the headset only plugs in your PC via Console cable (1 x 3.5 mm) or PC cable (2 x 3.5 mm).In orde...

1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector, this way we ensure long-term st...

1. Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term st...

1. Check that the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector. This way we ensure long-term ...

Try to download the software with different browsers (IE, Firefox etc.). This will most likely fix the issue.

The following procedure can be used in order to uninstall the driver of the surround dongle and perform a fresh installation of the driver.

As it is possible to have more than one connection, the volume wheel will behave differently depending on the connection. ​

Make sure that EPOS Gaming Suite is running in your PC and open

H3PRO Hybrid headset and dongle are paired with each other and audio works fine on the PC, but the Gaming Suite doesn't detect the headset as paired a...

To power on the headset, press and hold the power button for two seconds. The LED will flash green three times. To power it off, simply press and hold...

You can connect the dongle e. g. to your PC, Nintendo Switch™, PS5™ or Android™device. Upon arrival the dongle is already paired with the earbuds.